Privacy Policy

Modern Hot Water Co. is committed to protecting your privacy.

Information We Collect

We collect personal information that you voluntarily provide when you:

• Fill out a contact or eligibility form on our website
• Call or email us
• Engage our services

This may include your name, phone number, email address, property address, and details about your hot water system.

How We Use Your Information

We use your information to:

• Respond to your enquiry
• Provide a quote or assess eligibility
• Deliver our installation or repair services
• Process government rebate paperwork on your behalf
• Follow up on service quality

Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Licensed subcontractors involved in your installation
• The Clean Energy Regulator (for STC processing)
• Our business software providers (securely stored)

Contact

For privacy-related enquiries, contact us at info@modernhotwater.com.au.